Making and Responding to complaints

Complaining Accepting Complaints Rejecting Complaints 1. I have a complaint to make…2. Sorry to bother you, but…3. I’m sorry to say this, but…4. I’m afraid I’ve got…

Asking for and Giving Advice

Asking for Advice Giving Advice 1. What do you advise me to do?2. What should I do?3. What ought I to do?4. What’s your advice?5. If you…

Expressing Regret

Expressions Examples If only + the past perfect – If only I had prepared well for the exam. (=I’m not satisfied with my grade.)– If only she…

Responding to Good and Bad News

Giving Good News Responding to Good News 1. I’m so pleased to tell you…2. I’ve got a bit of good news to tell you..3. I’ve got some…

Making and Responding to Requests

Making a Request Accepting a Request Rejecting a Request 1. Can you lend me some money, please?2. I was wondering if you could open the window. It is hot in…